FAQ

FAQ 

What is the Return/Exchange Policy?

To start an return or exchange, please email us at @ herallover@gmail.com within 14 days of your delivery and send pictures of your item/s you wish to return/exchange.

*Items on final sales are not subject to return or exchange*

I have a question about products or my order?

Our team is always available to answer any question you may have. Email us at @ herallover@gmail.com your questions and we will get back to you shortly.

What if the item I receive is damaged or faulty?

We work hard to ensure that every item that gets sent out is of high quality. However, if you have any concern about a damaged or faulty item, please email us at 

pawoutletshop@gmail.com as soon as possible. 



I want to collaborate with?

Feel free to dm us on Instagram @herallover or email us at herallover@gmail.com

We can’t wait to have you join our family!